How can we help you today?
Enter your search term here...
Help and support articles
How to buy Bitcoins
Setting up your Poloniex account
Setting up your Kraken account
Setting up your Bittrex account
My Hopper doesn't start
See all 11 articles
How much profit can I make?
Do you guarantee profit?
Can I have multiple hoppers active on a single exchange account?
I've set everything up correctly, but nothing is happening.
See all 9 articles
Is it easy to setup my Hopper?
Linked to my exchange, but nothing happens.
Explanation of the strategies of the bot.
See all 8 articles
Payments and subscriptions
Which payment methods do you accept?
Are the subscriptions refundable?
Cancelling your Hopper/Signal subscription
Multiple hoppers per account
I paid but nothing happened!
Deposits and withdrawals
Safety and security
Is Cryptohopper safe to use?
How to enable two factor authentication
Can I whitelist the IP address of Cryptohopper?
How does arbitrage work?
Do the external signalers give sell alerts?
Do external signals interfere with strategies like “Bollinger Bands” or “Multiple TA”?
Average daily returns from signalers
Kraken Tier level
See all 17 articles
Could not find a new target or no strategy set
Nonce must be greater than error Poloniex
There was a http error. HTML returned when expecting JSON
COIN temporarily unavailable at Exchange. Message: Automated Maintenance.
My hopper tells me "Minimum order requirement not met'', but i have set this correct. What is going on?
See all 6 articles
New support ticket
Check ticket status